Privacy & Cookie Policy

At Ozzy Milford, we value your privacy and are committed to protecting your personal data. This Privacy & Cookie Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://www.ozzymilford.com/) or interact with us through other channels. By using our services, you agree to the terms outlined in this policy.

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 Information We Collect
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We collect personal information to provide you with an exceptional shopping experience. This includes:

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a) Information You Provide Directly
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Account Information: Name, email address, phone number, and address when you create an account or place an order.
Payment Details: Billing and shipping information, including payment method (processed securely).
Customer Support: Information you provide when contacting us for support or inquiries.

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b) Information Collected Automatically
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When you interact with our website, we may automatically collect:

Technical Information: IP address, browser type, device type, and operating system.
Usage Data: Pages you visit, time spent on our website, and actions you take (e.g., adding items to your cart).
Cookies and Tracking Technologies: See Section 6 below for details.

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c) Information from Third Parties
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We may receive data from:

Social media platforms when you interact with our pages.
Analytics services to better understand website usage.
Advertising platforms to enhance personalized marketing campaigns.

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 How We Use Your Information
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We use your information to:

Process and fulfill your orders, including shipping and returns.
Communicate with you about your account, orders, promotions, and updates.
Enhance our website and shopping experience.
Personalize marketing efforts and deliver relevant advertisements.
Comply with legal obligations, such as fraud prevention.

We will never sell your personal data to third parties.

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 Sharing Your Information
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We may share your personal data with:

Service Providers: Third parties that assist with payment processing, order fulfillment, shipping, and marketing.
Analytics Providers: To understand and improve our website’s performance.
Legal Authorities: When required by law or to protect our rights.

All third-party partners are contractually obligated to handle your data securely and only for the purposes specified.

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 Your Rights
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You have the following rights regarding your personal data:

Access: Request a copy of the data we hold about you.
Correction: Request corrections to inaccurate or incomplete information.
Deletion: Request deletion of your data when no longer necessary.
Data Portability: Receive your data in a structured, machine-readable format.
Withdraw Consent: Revoke your consent for marketing communications at any time.

To exercise these rights, please contact us at [email protected].

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 Security of Your Data
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We take appropriate security measures to protect your personal data from unauthorized access, alteration, or destruction. These include encryption, secure payment gateways, and restricted access to your information.

While we strive to protect your data, no transmission over the internet or electronic storage is completely secure.

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 Cookies and Tracking Technologies
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Cookies are small text files stored on your device to improve your browsing experience. We use cookies to:

Remember your preferences (e.g., language and location).
Analyze website performance and usage.
Provide personalized advertisements.

Types of Cookies We Use:

Essential Cookies: Necessary for website functionality (e.g., cart and checkout).
Performance Cookies: To analyze and improve website performance.
Advertising Cookies: To display relevant ads based on your interests.

Managing Cookies

You can control and manage cookies through your browser settings. Note that disabling cookies may impact your user experience.

For more details about cookies and how we use them, please visit our Cookie Management Page.

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 Third-Party Links
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Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to review their policies before sharing your information.

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 Updates to This Policy
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We may update this Privacy & Cookie Policy periodically to reflect changes in our practices or for legal and regulatory reasons. Any updates will be posted on this page, and the “Last Updated” date will be revised.

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 Contact Us
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If you have any questions, concerns, or requests related to this Privacy & Cookie Policy, please contact us at:

Ozzy Milford
Email: [email protected]
Phone: (+32) 460255553
Website: https://www.ozzymilford.com/